Refund policy

At ALLMOCKINGBIRD.COM, your satisfaction is at the heart of everything we do. We stand behind every product we carry and want you to feel confident in every purchase.

30-Day Return Window If you're not completely happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange. Items must be unused, in their original condition, and in original packaging.

How to Start a Return Simply reach out to us through our Contact page with your order number and reason for return. We'll guide you through the process quickly and without hassle.

Product Origins Our products are sourced from a variety of trusted suppliers — some domestic, some international. If the origin of a product matters to you, please don't hesitate to ask before purchasing. We believe in transparency and will always do our best to provide that information.

Non-Returnable Items For hygiene and safety reasons, certain items such as personal care products, opened beauty items, and final sale items cannot be returned. These will be clearly marked on the product page.

Refund Processing Once your return is received and inspected, refunds are typically processed within 5–7 business days back to your original payment method.

Damaged or Incorrect Items If your item arrives damaged or isn't what you ordered, please contact us within 7 days of delivery. We'll make it right — no questions asked.

We appreciate your trust in us. You're not just a customer — you're part of the ALLMOCKINGBIRD.COM community.